Privacy & contact enquiries

El Shaddai at 41 Old Age Home uses the contact details you choose to provide to respond to your enquiry about accommodation, care or a viewing. Please provide your own details and do not submit medical information or another person’s private information through this website.

Viewing and callback requests

The callback form records your name, contact details, preferred contact method and request time in a database used by the El Shaddai team. Access to the follow-up page requires authorised team sign-in. The site and its database are hosted through ChatGPT Sites and Cloudflare. Contact Kewan on +27 63 448 6749 to request access, correction or deletion of your enquiry details.

If you request a viewing or video call, we also record your meeting preference and any preferred date and time you provide. Times are in South African time (SAST, UTC+2). These preferences help the team arrange your visit or call; they do not confirm an appointment.

If email alerts are enabled, Google Apps Script sends the team a request reference, time and a link to the private follow-up page. Family names and contact details are not included in these alert emails.

Calls & WhatsApp

A phone link opens your phone application. A WhatsApp link opens WhatsApp, which has its own privacy terms. Opening WhatsApp does not send a message: you decide whether to send it. We only receive what you actually communicate to us.

Optional advertising measurement

If you allow measurement, Google Ads tags may use cookies and advertising click identifiers to associate an advert with a callback request or a contact-link click. A random request reference helps prevent a callback being counted more than once. We do not send form names, phone numbers, email addresses or medical information to Google through these tags, and we do not enable personalised advertising. Contact-link clicks are measured as clicks, not confirmed conversations or admissions. You can change your choice using Cookie preferences in the footer.

Language preference

When you choose a language, a preference cookie remembers that choice for up to one year. It is used to display the site in your chosen language and is not used for advertising.

Follow-up

Enquiry records help the team distinguish a new request from a qualified enquiry, viewing or admission. A recorded request does not guarantee availability or admission. Contact our team for details of care, suitability and current availability.

Updated 27 October 2026.